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Power Outage Reporting Form

  1. Note:

    During business hours, please check our social media feed on our homepage to see if we are already aware of the outage. If not, please use this form to let us know if your power goes out. During business hours, this is the best way to tell us since usually call volumes are higher during an outage. However, if you see sparking or arcing, call us immediately at 763-576-2903, or 911 if no answer. Staff will only contact you if they need more information regarding the outage. If after business hours please call us at 763-576-2903 and your call will be forwarded to the external call center where they will let on-call linemen know of the outage, thank you! Fields marked with asterisk * are required.

  2. Form use for business hours of:

    7:00 a.m. to 3:00 p.m.
    Monday through Friday

  3. After Hours:

    After hours please call 763-576-2903 to let the call center staff know. They will then call the AMU on-call linemen.

  4. Is Anoka Municipal Utility (AMU) your electric service provider?*

    Check your monthly electric bill for contact information.

  5. Is the current time between 7 a.m and 3 p.m?*

    This form is for during business hours of 7:00 a.m. to 3:00 p.m. only.

    Please call 763-576-2903 for our after hours call center to report outages after 3:00 p.m. and before 7:00 a.m.  

    • If you are getting a busy signal or message about a call being unable to be completed, this is due to a large number of incoming calls at the same time.  Please wait a few minutes and try again.  We understand that this can be frustrating, but know that our staff are notified of an outage from the 1st call and a crew has probably been dispatched already.
    • For larger outages or where an ETA is either known to be about 2 or more hours, or the ETA is not known, electric utility staff will update AMU social media and the city website with information as it is known.  
    • When an outage occurs after hours, administrative staff log-in from home to create social media and website updates as soon as they are available.  
  6. Leave This Blank:

  7. This field is not part of the form submission.