What happens if I can't pay my bill by my due date?

Good question, there may be valid occasions that prevent on-time payments. To avoid late charges that are applied next day after due dates, please call the AMU Billing Representatives at 763-576-2750 option Number 3, to request a payment arrangement to temporarily extend your due date for a reasonable amount of time, or to arrange for interim payments before your next due date. Note: These arrangements must be made over the phone, or in person at Anoka City Hall at this time, thank you.

Some customers find it hard to pay their utility bills in the winter. The State of Minnesota set up the Cold Weather Rule to protect residential, heat-affected customers, who are unable to pay their utility bills, from disconnection of service between October 15 and April 15. The Cold Weather Rule does not forbid winter shut off. You would need to first fill out the Inability to Pay Application (PDF) or promptly call AMU at 763-576-2750 to apply for Cold Weather Rule protection and set up a payment plan.

Show All Answers

1. What do I do if there is a tree or branches in, or close to, the power lines?
2. Who do I call before I dig in Anoka?
3. How do I report a street light out in Anoka?
4. Can I pay my AMU bill online?
5. How do I make payment arrangements if needed?
6. What happens if I can't pay my bill by my due date?
7. How do I read my AMU bill?
8. How can I try to Save Energy and Lower my electric bill?
9. Where can I find Electrical Rebate information?
10. How can I Go Green affordably in my home?
11. What is Clean Energy and why would I want to choose this option?
12. How far away from the power lines should I plant my trees?
13. What provider does the City of Anoka use for recycling?
14. Is there a place to check if something can be recycled or not?
15. What does AMU stand for?
16. What are AMU's business hours?
17. What might I need to know about adding Solar Power to my home?